Introduction

We appreciate you visiting our website and value your privacy.

This Privacy Policy explains how Ranks & Co collects, uses, stores, and protects your personal information in accordance with the General Data Protection Regulation (GDPR), the Estonian Personal Data Protection Act, and other applicable laws.

The data controller is:

RanksCo OÜ
Registry Code: 16826446
Ahtri tn 12, 15551, Tallinn, Estonia

Information We Collect

We may collect personal information including: full name, age, email address, postal address, telephone number, payment information, authentication information (login history, IP address, location), service usage information, purchase history, payment history and outstanding balances, customer communications, website usage data, and information received from courts, tax authorities, enforcement agencies, investigators, and other competent authorities where required by law.

How We Use Your Information

We use your personal information to: provide our products and services, create and manage your account, authenticate your identity, process payments, communicate regarding your purchases, provide customer support, improve our services, send newsletters and marketing communications (with your consent), and comply with legal obligations. We never sell or rent your personal information to third parties.

Legal Basis for Processing

Depending on the purpose, we process personal information based on your consent (Article 6(1)(a) GDPR), performance of a contract (Article 6(1)(b) GDPR), compliance with legal obligations (Article 6(1)(c) GDPR), and legitimate business interests (Article 6(1)(f) GDPR).

Account Management

When creating an account, we process your information to verify your identity, create your account, enable secure login, manage your customer relationship, provide customer support, and deliver requested services. Marketing emails are sent only where consent has been provided. You may unsubscribe at any time by clicking the Unsubscribe link or contacting us at michail@ranksandco.com.

Data Retention

Accounting records, contracts, invoices, and related financial documents are retained for 7 years, as required under Estonian law. Marketing information, analytics data, and other personal information are retained only as long as necessary for the purposes described in this Policy or until you withdraw your consent.

Sharing Your Information

We do not sell your personal information. Your information may be shared only when necessary with trusted service providers, including Wix.com Ltd., Brevo (formerly Sendinblue), Stripe, PayPal, Klarna, professional advisers (legal and accounting), business partners involved in delivering our publishing services, and public authorities where required by law. Any transfer of personal data is limited to the minimum information necessary and carried out in compliance with GDPR requirements.

International Data Transfers

Some service providers process personal data outside the European Economic Area. Where this occurs, appropriate safeguards are implemented, including European Commission Standard Contractual Clauses (SCCs) and the EU-U.S. Data Privacy Framework (where applicable).

Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

Under GDPR you have the right to access your personal information, correct inaccurate information, request deletion of your data, restrict processing, object to processing, request data portability, withdraw consent at any time, and lodge a complaint with your local supervisory authority or the Estonian Data Protection Inspectorate (AKI). To exercise your rights, contact michail@ranksandco.com.

Cookie Policy

Our website uses cookies to improve functionality and your browsing experience. Cookies are small files stored on your device that help remember your preferences and improve website performance.

Types of Cookies We Use

Strictly Necessary Cookies are required for the website to function correctly. Performance Cookies help us understand how visitors use our website and improve performance. Functionality Cookies remember your preferences and personalize your experience. Targeting Cookies are used to provide relevant advertising based on your browsing activity.

Advertising, Analytics & Tracking Technologies

Meta (Facebook & Instagram): We use the Meta Pixel and Meta Conversions API to measure advertising performance, build custom audiences, and deliver personalized advertising. Data may include IP address, device information, website activity, form submissions, and purchases. These technologies are activated only after you provide consent through our cookie banner. You may withdraw consent at any time through the cookie settings on our website.

Google Analytics: We use Google Analytics (GA4) to understand how visitors interact with our website. Google Analytics may collect information including pages visited, time spent on pages, device information, and anonymous usage statistics. Google Analytics is activated only after you consent through our cookie banner. You may withdraw consent at any time or install Google's Analytics Opt-Out Browser Add-on.

Children's Privacy

Our services are not intended for children. We do not knowingly collect personal information from children below the age of digital consent applicable in their country. If you believe a child has provided us with personal information without appropriate parental consent, please contact us and we will remove the information promptly.

Managing Cookies

You can control cookies through your browser settings. You may accept cookies, reject cookies, or receive notifications before cookies are stored. Please note that disabling certain cookies may affect website functionality.

Policy Updates

We may update this Privacy Policy and Cookie Policy from time to time. Changes will be published on this page, and we encourage you to review the policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or our data protection practices, please contact us. Email: michail@ranksandco.com